FAQ’s

I know I always have questions, here I have tried to answer what I think are the most common, if you don’t see your question answered please email me using the contact page or schedule a call using the red Calendly button. All the best Geoffrey

Q: Is my payment secure?

A: Yes, we take your security very seriously. The signup page (and the entire site) is encrypted with 128-bit SSL, meaning that any information you submit is secure. All major credit cards are accepted: Visa, MasterCard, American Express, JCB, Discover, and Diners Club. None of your payment information ever touches our servers, you pay me by PayPal, the payment is handled entirely by PayPal.

 

Q: What if I made a mistake or suddenly decide I hate you and want my money back?

A: You can ask for your money back up to 15 days after the transaction. I’ll send it over, no questions asked, along with the salt of my tears. Please note that refunds are not given by default, but only on request.

 

Q: Is this a recurring subscription?

A: Yes, it is for the ZEN Kokoro as a subscriber you will be billed each month (if you choose the monthly subscription) or each year (if you choose the yearly subscription). You can cancel at any time, and if you cancel you retain full access to all content for the entire paid-for period.

 

Q: When/how can I cancel my subscription?
A: You can cancel any time. There is a link in your member profile. Or you can email me, and I’ll get it done. After you cancel, you have access to everything until the end of your paid-for period.

 

Q: What about the coaching fee’s are they recurring payment?

A: Coaching fee’s are handled differently, a minimum of 3 month fee package – the longer you choose the lower the fee.

 

Q: Will you be doing any special events or meet ups for supporters in the future?
A: Yes! I have done special events and Meetup’s for site members in the past and will continue to do it in the future. Periodically, I travel for speaking engagements, consulting, or corporate training sessions. When in various major cities, I shoot emails to supporters in that area and have a little meet up.

 

Q. Why are you doing this when you are retired?

A. My life long purpose and mission is to strengthen the social fabric of the world. To inspire, inform and involve everybody in the process of personal awareness to help them become stronger. The various workshops, consulting, coaching, I have led are designed to strengthen the individual and so strengthen the social fabric everywhere I can. All the best Geoffrey

Geoffrey X LaneWelcome and thank you for taking the time to read my website information. The challenge in reading the information on a website you only get part of the story and if you are curious, we can talk. During a conversation you can get a sense of ‘who’ I am and I can get to know you. I would like to offer you time to talk and ask questions to see I can be of service to you, click on the red Calendly button, all the best Geoffrey